IT Support That Actually Works for Your Business

Stop dealing with constant computer problems. We monitor your systems around the clock, fix issues before they disrupt your day, and keep your team focused on what they do best.

What If Your Technology Just Worked?

You didn't start your business to troubleshoot printer problems or figure out why email isn't working. Yet here you are, losing hours every week to technology headaches.

What if there was someone watching your systems 24/7, catching problems before they affect your team? What if updates happened automatically, overnight, without disrupting anyone's work? What if when something did go wrong, you could call one number and talk to someone who actually fixes it?

That's what we do for businesses across Durham Region. We take technology completely off your plate so you can focus on running your business.

How It Works

We Learn Your Business

Every business is different. We start by understanding how you work, what technology you have, and where the pain points are. No cookie-cutter solutions.

We Set Up Monitoring

We install our monitoring tools on your computers and network. This lets us see problems as they develop—often before you notice anything wrong.

We Handle Everything

Updates, maintenance, security patches, backups—we manage it all. When your team needs help, they call us directly. Most issues are resolved in under an hour.

What's Included

24/7 Monitoring — We watch your systems around the clock and respond to alerts automatically
Automatic Updates — Windows updates, software patches, and security fixes applied during off-hours
Help Desk Support — Your team calls us directly when they need help. Real people, fast answers.
Vendor Management — We deal with your software vendors, internet provider, and other tech companies so you don't have to
Monthly Reports — Clear reports showing what we did, what we prevented, and how your systems are performing
Strategic Planning — Regular reviews to plan upgrades, budget for replacements, and keep you ahead of problems

One Flat Monthly Fee

No surprise bills. No hourly charges that make you hesitate to call for help. You pay one predictable monthly fee that covers everything. Your team can call us as often as they need without worrying about running up a bill.

Most Durham Region businesses with 10-30 employees invest between $1,500-$4,000/month for complete IT support. We'll give you an exact quote after we understand your specific situation.

Common Questions About IT Support

How is this different from calling a computer repair shop?

Computer repair shops fix things after they break. We prevent problems from happening in the first place by monitoring your systems 24/7 and handling maintenance proactively. You get less downtime, fewer emergencies, and one predictable monthly bill instead of surprise repair costs.

What if we already have an IT person?

We work alongside internal IT staff all the time. We can handle the day-to-day monitoring and support, freeing up your IT person for strategic projects. Or we can be the backup when they're on vacation or overwhelmed. Whatever makes sense for your situation.

How quickly do you respond when something breaks?

For critical issues that stop your business, we respond within 15 minutes during business hours. Most routine issues are resolved the same day. And because we're monitoring your systems, we often catch and fix problems before you even notice them.

Do we need to sign a long contract?

We offer both month-to-month and annual agreements. Annual agreements come with better pricing, but we're confident enough in our service that we don't need to lock you in. Most clients stay with us for years because we deliver results.

Ready to Stop Worrying About Technology?

Let's talk about what IT support could look like for your business. No pressure, no jargon—just a straightforward conversation about your needs.

Schedule a Conversation Call (905) 231-1303