Here is your September 2022 “Tech Tips For The Boss” newsletter! This month features keeping your remote worker’s devices up to par, new research on malware attacks, the dangers of RATS, and more! Click here to download it: September 2022 Newsletter
Over the last number of years, VoIP phones have evolved immensely. You’ll now find that they are better quality and more reliable than traditional phone lines. On top of that, they have huge cost-saving, better accessibility, an endless number of advanced features, easy scalability, and are shown to increase productivity. Sounds like a tool that could benefit your business, doesn’t it?
Interested in finding out more? Book a discovery call with us at www.durham-it.ca/book-a-call/. If you decide to make the change to VoIP, we will provide you will the phones FREE OF CHARGE!
https://www.durham-it.ca/wp-content/uploads/2022/09/Feature-Photo-VoIP.png12801280Corina Caseyhttps://www.durham-it.ca/wp-content/uploads/2019/10/DCT-Blue-Logo-450-300x77.pngCorina Casey2022-09-07 10:37:132022-09-07 10:37:13Guide: Bettering Your Business with VoIP
Ever been on a video call, and the other person looks and sounds BAD?
Perhaps they’re staring down at a laptop webcam (never a great angle) and they’re so badly lit that they look like a shadow in the dark. Maybe they have a cheap microphone which makes them sound like they’re on a bad phone call?
Video calls are here to stay. If there’s any chance that your team members are video calling like this, it’s time to give them an upgrade.
https://www.durham-it.ca/wp-content/uploads/2022/08/Feature-Photo-Guide-Perfect-VIdeo-Call-Setup.png12801280Corina Caseyhttps://www.durham-it.ca/wp-content/uploads/2019/10/DCT-Blue-Logo-450-300x77.pngCorina Casey2022-08-03 09:52:452022-08-03 09:52:45GUIDE: How to Get the Perfect Video Call Setup, Whatever Your Budget
Here is your July 2022 “Tech Tips For The Boss” newsletter! This month features keeping your business safe across all chat channels, how your devices can affect new hires, and more! Click here to download it: July 2022 Newsletter
Here is your June 2022 “Tech Tips For The Boss” newsletter! This month features video call etiquette, monitoring remote workers, keyboard shortcuts, and more! Click here to download it: June 2022 Newsletter
Hybrid working is here to stay, and so are video calls.
Do you want to give your home or office video call setup an upgrade? Maybe make yourself look and sound better? Our newest video gives you three easy ways to improve your video call set up. Watch it here:
https://www.durham-it.ca/wp-content/uploads/2022/06/Feature-3-Easy-Ways-to-Improve-Your-Video-Calls-1280-×-1280-px.png12801280Corina Caseyhttps://www.durham-it.ca/wp-content/uploads/2019/10/DCT-Blue-Logo-450-300x77.pngCorina Casey2022-06-15 08:44:222022-06-15 08:44:223 Easy Ways to Improve Your Video Calls
The use of Microsoft Teams has just exploded in the last few years. It now boasts over 270 million people using it every month. Its constant growth has been helped by the many improvements and new features being released all the time.
This short video we’ve created will give you the details on three new updates coming soon to Teams. Watch it here:
https://www.durham-it.ca/wp-content/uploads/2022/05/Feature-Coming-Soon-Microsoft-Teams-Updates-1280-×-1280-px.png12801280Corina Caseyhttps://www.durham-it.ca/wp-content/uploads/2019/10/DCT-Blue-Logo-450-300x77.pngCorina Casey2022-05-17 11:49:522022-05-17 11:49:52Coming Soon: Microsoft Teams Updates
How to Keep Your Business’s Data Safe During the Work from Home Revolution
We’ve all come to accept that working from home and hybrid working are here to stay. In many ways, we’ve embraced this change well. However, one way that many businesses are lacking is in additional security measures for those working away from the office.
Unmanaged devices are a big concern that business’s need to explore, as they have the potential to compromise ALL of your business’s crucial data. We’ve created this brand-new guide to outline the concerns and some ways that your business should be protecting itself. Read it here: The Dangers of Employee’s “Other” Laptop
Remote working has really come of age in the last two years. Many people have loved it, while others have realized that they prefer an office environment.
Can you guess how many people would like to make remote working a permanent option? According to a new report, a whopping 96% of employees want to solely work from home, even when the pandemic is over. They’d even be willing to take a pay cut to make that happen.
But wait – it gets even more shocking. Of these people, a third said they’d be willing to sacrifice HALF of their monthly wage to do so. Not only that, but they’d also give up their health benefits and even paid time off.
Are you as shocked at those figures as we are?
In terms of work/life balance, some people have never had it better. Now that things are slowly recovering, they’re not going to want to give it up.
Many of your people might not want to go back to the stress, the distraction, and the commuting. It is even likely that some of them don’t want to leave their beloved pets on their own!
As an employer, giving the option to make remote or hybrid work permanent seems like an ideal solution. You’ve already seen that your people can be trusted to do a great job wherever they work. You may have even seen an increase in motivation and productivity.
Your business could even cut down on some of its fixed costs, with office space being one of the big savings.
If you’ve only had temporary work from home measures in place for the last 2 years, it’s time to make them official. If you haven’t already done so, you’ll need to make sure that everyone’s home set-up is suitable before permanently transitioning to remote working.
The first priority is to look at data security. How do your people access your network? Do they have the right security measures installed on their devices? Are their home networks protected from unauthorized access?
But it’s not just security that you need to consider. You will also need to look at the collaboration tools you’re using. If your team is unlikely to be in the same place at the same time, should you invest in a better solution to make sure communication doesn’t suffer?
As well as reporting on salary sacrifices, the report also found that nearly 2 in 5 people feel ignored in video meetings. Upgrading their equipment and devices might be the answer. Professional quality webcams and microphones can help by making sure video quality is high and that voices are heard.
Don’t forget that older laptops or desktops will need to be upgraded every few years to make sure they’re performing well and costing you less to maintain.
If you’d like any help making sure your home setups are right for permanent remote workers, feel free to book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.
Published with permission from Your Tech Updates.
https://www.durham-it.ca/wp-content/uploads/2022/02/Feature-Photo-Improving-Your-Teams-Work-From-Home-Set-Up-1280-×-1280-px.png12801280Corina Caseyhttps://www.durham-it.ca/wp-content/uploads/2019/10/DCT-Blue-Logo-450-300x77.pngCorina Casey2022-03-04 09:50:062022-02-23 09:55:33Improving Your Team’s Work from Home Set Up
Instant voice communication with your whole team at the push of a button
If you have looked at all the new features in your Microsoft Teams application, you might have noticed the walkie talkie feature. If you have an Android device, maybe you’ve already tried it out?
Now Microsoft has rolled it out to iOS devices as well, meaning it can be used by every member of your team. We believe it has the potential to become a powerful communication tool. Let’s look at what it is before we explore how you could use it.
If you were alive back in the 1980s, you’ll remember real walkie talkies. They were the coolest way to talk to your friends on the move – long before we had mobiles, of course. If you’re too young to remember the 80s, then go watch a few episodes of Stranger Things and you’ll get the idea.
With a walkie talkie you press a button to talk, and everyone who has a device on the same frequency as yours can hear you speak. They can only reply when you let go of the button and only one person can speak at a time. What that gives you is ordered, real time voice conversation between a group of people.
This new Teams feature works in exactly the same way. There’s no need to call anyone. Like a real walkie talkie, you just push a button on your phone to speak, and everyone in your team channel can hear you.
It works on both Android and iOS devices as long as they’re connected to the internet. It even works if your phone is locked.
Walkie talkie was originally created with front-line workers in mind. The idea is that when you’re away from your workplace you can quickly and securely communicate without additional devices or being slowed down by the hassle of a phone call (which can mean going through a voice-automated system or waiting for a mobile to be answered).
We can see this being useful for remote workers too. It doesn’t matter whether your team is in the office or working from home – they can have a voice conversation in real time, instantly.
Just like the old days when everyone worked in the same space.
Can you see how that would help your business?
Before you can use walkie talkie in Teams, you’ll need to make sure it’s enabled. Your administrator will need to do this in the Teams admin center – it’s really easy.
If you’d like help setting up this or any other Microsoft feature, book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.
Published with permission from Your Tech Updates.
https://www.durham-it.ca/wp-content/uploads/2022/01/Feature-Photo-New-Microsoft-Teams-Walkie-Talkie-Feature-1280-x-1280-px.png12801280Corina Caseyhttps://www.durham-it.ca/wp-content/uploads/2019/10/DCT-Blue-Logo-450-300x77.pngCorina Casey2022-01-21 12:29:092022-01-21 12:29:09New Microsoft Teams Walkie-Talkie Feature