In today’s connected world, data breaches threaten businesses of all sizes. This guide outlines essential steps for small business owners in responding to a breach, ensuring a proactive and effective approach.

 

Stay Calm and Assess: Remain composed and identify the breach’s extent, understanding compromised data like customer information or financial records.

Contain the Breach: Swiftly isolate affected systems, change passwords, and revoke unauthorized access to limit potential damage.

Notify Parties: Communicate promptly with customers and relevant parties, explaining the breach’s nature and steps taken for resolution.

Comply with Regulations: Understand and comply with data protection regulations like GDPR or HIPAA to avoid legal consequences.

Assist Individuals: Support affected individuals by offering resources for credit monitoring and aiding in password updates.

Post-Incident Review: Conduct a thorough review to identify vulnerabilities and implement measures preventing similar incidents.

Enhance Cybersecurity: Strengthen cybersecurity by investing in robust systems, encrypting data, and educating employees on best practices.

Update Policies: Revisit and update data handling policies, implementing strict access controls and fostering a culture of cybersecurity.

Facing a data breach is challenging, but a proactive response is crucial. Consider Durham IT for tailored services designed for small businesses, offering cutting-edge solutions to secure your digital assets. Explore Durham IT’s services today to create a secure digital environment for your small business.

Slow computers creating roadblocks? In this post, we’ll explore common slowdown issues and offer insights into optimizing performance. Stick around to learn how our company’s automated solutions can simplify these processes.

  1. Web Browsers – Tab Management: Too many tabs? Tools like “The Great Suspender” ease the strain, ensuring a smoother browsing experience for your team.
  2. Security Software – Balanced Protection: Secure systems without disruption. Scheduled scans during off-peak hours strike a balance, ensuring both security and productivity.
  3. Collaboration Tools – Efficient Teamwork: Optimize collaboration tools to minimize syncing delays, enabling seamless teamwork and enhancing overall efficiency.
  4. Document Management Systems – Smart Organization: Automated syncing intelligently organizes files, optimizing efficiency without compromising speed.
  5. Email Clients – Clutter-Free Communication: Maintain organized inboxes for effective communication. Our automated services ensure clutter-free email clients, promoting uninterrupted collaboration.
  6. Unnecessary Plugins/Add-ons – Clean Browsing: Browser extensions impacting performance? Regular audits to disable unnecessary plugins keep your team’s browsing experience clean and efficient.

Addressing common computer slowdowns is vital for a productive work environment. Explore these quick solutions and consider our company’s automated services for streamlined processes. Optimize your systems to empower your team, and if you’re intrigued, reach out to learn more about how our services can benefit your small business!

There’s a global chip shortage which has been going on for two years and is still causing huge problems.

Not only is it driving up the cost of a lot of the modern tech that we’re so dependent on, but it’s also taking a lot longer to get hold of some of the essential devices we need. When it comes to business, that can be really disruptive.

We’ve created this short video to help you reduce the impact the chip shortage will have on your business. Watch it here:

If you’d like help preparing your business, book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.

Do you have staff that work remotely sometimes?

A new survey has found that half of all businesses are at increased risk of cyber-attack because of their remote employees, and the scariest part… they haven’t taken this into account when planning their IT spending.

We’ve created a new video all about it. Watch it here:

Would you like our team to review your security set up? Book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.

Everything you need to know to keep your team and data safe.

Chances are you know about phishing.

It’s where someone sends you a fake email pretending to be someone else. They’re hoping you’ll click a bad link or download a dangerous attachment.

It’s one of the biggest kinds of cybercrime.

But do you know what the red flags are?

We’ve created this new guide with our top advice on how to stay a step ahead of cyber criminals. Read it here: GUIDE: The Business Owner’s Complete Guide to Phishing

If you’re interested in finding out more, book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.

Here is your September 2022 “Tech Tips For The Boss” newsletter! This month features keeping your remote worker’s devices up to par, new research on malware attacks, the dangers of RATS, and more! Click here to download it: September 2022 Newsletter

Interested in finding out more? Book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.

Most staff care about your business’s cyber security, but not all employees think the same.

 In fact, half are using software that’s been banned by their IT department according to a new survey. These high-risk apps can pose a big threat to your business’s security.

 We’ve created a new video on how to discourage your team from using “security risk” apps. Watch it here:

If you’d like help improving your business’s cyber security, book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.

Over the last number of years, VoIP phones have evolved immensely. You’ll now find that they are better quality and more reliable than traditional phone lines. On top of that, they have huge cost-saving, better accessibility, an endless number of advanced features, easy scalability, and are shown to increase productivity. Sounds like a tool that could benefit your business, doesn’t it?

We’ve created this new guide to help you understand what VoIP phones are, and how they are sure to better your business. Read it here: GUIDE: BETTERING YOUR BUSINESS WITH VOIP

Interested in finding out more? Book a discovery call with us at www.durham-it.ca/book-a-call/. If you decide to make the change to VoIP, we will provide you will the phones FREE OF CHARGE!

Here is your August 2022 “Tech Tips For The Boss” newsletter! This month features the benefits of cloud migration, the future of tech, how to prevent your team from side-stepping security measures, and more! Click here to download it: August 2022 Newsletter

Interested in finding out more? Book a 15 minute, no obligation call with us at www.durham-it.ca/book-a-call/.