Team Copilot from Durham IT Services

Have you heard about Team Copilot yet? It’s the latest addition to Microsoft’s suite of AI tools, designed to enhance Copilot for small business productivity. Available later this year, Team Copilot is an advanced AI assistant that helps your team work better together.

How Team Copilot Can Help

  1. Meeting Facilitator During Teams video calls, Team Copilot can take and share notes, create follow-up tasks, and track time for each agenda item. This makes meetings more efficient and organized.
  2. Group Text Chat Assistant In Teams group chats, Copilot summarizes lengthy conversations to highlight key points and answers questions, helping your team stay informed without sifting through endless messages.
  3. Project Manager Team Copilot helps manage projects by creating tasks in Microsoft’s Planner app, assigning them to team members, and even completing some tasks itself. It ensures everyone stays on track and aware of their responsibilities.

Why It’s a Game-Changer

Team Copilot streamlines group interactions, boosting your team’s efficiency and collaboration. It handles note-taking, time tracking, and task management, so your team can focus on what really matters—driving your business forward. While it doesn’t replace a human facilitator, it significantly enhances productivity.

Get Ready for Enhanced Productivity

Team Copilot will be available in preview later this year for Microsoft 365 customers with a Copilot subscription. Its potential to transform team productivity is huge, making it an essential tool for small businesses looking to boost their efficiency.

Need Help Getting Started?

If you have any questions or need further assistance understanding how Copilot for small business productivity can benefit your business, contact us at Durham IT. We’re here to help you leverage the latest technology to enhance your team’s productivity and drive your business forward.

Durham IT Cyber Security for Small Business

More small businesses are investing in cybersecurity defenses. This is great news, especially since statistics show that about half of SMBs still lack any cybersecurity measures.

If your business is among those without adequate protection, it’s time to take action.

Getting Started with Cybersecurity

Cybersecurity might sound complex, but it starts with a few simple steps. Here are some basics you can implement right away:

  1. Encryption and Multi-Factor Authentication (MFA)
    • Encryption: Think of encryption as placing your data in a secure vault. It ensures that even if someone intercepts your information, they can’t read it without the encryption key.
    • MFA: MFA adds an extra layer of security by requiring you to verify your identity using a second device, like your phone, whenever you log in.
  1. Password Managers
    • Using a password manager helps generate long, random passwords for every account and remembers them for you. This tool simplifies your life and enhances your business’s security.
  1. Advanced Monitoring Tools
    • These tools act like security cameras for your digital space, always on the lookout for anything suspicious. They help detect unusual activity in your systems, giving you a heads-up if something’s not right.
  1. Phishing Protection
    • Protecting your business from phishing scams is crucial. These scams are attempts by criminals to trick you into giving away personal information by pretending to be someone you trust. Educating your team on how to spot these scams is essential. If something feels off, it probably is.

The Importance of Investing in Cybersecurity

Investing in cybersecurity is essential for several reasons:

  • Protects Your Data: Your business data is valuable, and protecting it means safeguarding your operations and reputation.
  • Avoids Financial Loss: Cyber-attacks can be costly, not just in terms of money but also time and resources. Prevention is always cheaper than dealing with the aftermath of a breach.
  • Builds Trust: Showing that you take security seriously helps build trust with your customers and partners. They need to know their information is safe with you.

Get Expert Help

Investing in cybersecurity doesn’t have to be daunting. We’re experts in this field and would love to help you secure your business. Whether you need advice on getting started or want a comprehensive security plan, get in touch with us today.

Protect your business from accidental popups in Teams meetings

Imagine you’re on an important video call with a client, confidently presenting your latest project updates. Suddenly, a notification pops up from your significant other or a reminder from your gym. Embarrassing, right? You can rely on the new Microsoft Teams hide apps feature to prevent any embarrassing notifications.

Microsoft is working on this feature to hide specific apps during Teams calls. No more worrying about intrusive notifications.

Protect Your Business and Employees

This feature not only protects your privacy but also shields your employees from similar embarrassments. By maintaining professionalism, you safeguard your business’s reputation.

Boost Performance

Beyond privacy, this feature can enhance your device’s performance by freeing up resources. Say goodbye to frantically closing apps to ensure a smooth video stream.

Stay Updated

We’re excited about this potential update and will monitor the Microsoft 365 roadmap for developments.

Need Help Now?

If you need immediate help to make your business’s video calls run smoothly, get in touch. Our team specializes in seamless IT experiences for small businesses.

Additional Tips for Using Teams for Web Calls

  1. Optimize Your Background: Ensure a professional background during calls. Use the built-in background blur or upload a custom background to minimize distractions.
  2. Use Headphones: Reduce background noise and improve audio quality by using headphones with a built-in microphone. This can make a significant difference in call clarity.
  3. Check Your Lighting: Good lighting is essential for video calls. Ensure your face is well-lit, preferably with natural light or a good quality desk lamp.
  4. Test Your Equipment: Before important calls, test your microphone, camera, and internet connection. This ensures you can address any technical issues beforehand.
  5. Schedule Breaks: Back-to-back meetings can be exhausting. Schedule short breaks between calls to rest and prepare for the next meeting.
  6. Use Teams Features: Take advantage of Teams’ features such as screen sharing, whiteboard, and meeting recording to enhance collaboration and productivity during calls.

By following these tips, you can ensure your Teams web calls are professional, efficient, and free from unnecessary distractions.

Password Security for Businesses

Imagine a world where your entire team is free from the hassle of remembering countless passwords. Password overload is a common issue, with around 75% of people feeling overwhelmed by it. But it’s not just the number of passwords that’s the problem – it’s the security risks they bring. Password Managers for Small Businesses can help!

Ensuring that all employees use strong, unique passwords is critical. Most people aren’t cybersecurity experts and often use weak or reused passwords. On average, people use the same password for five different accounts, and common passwords like ‘123456’ appear in millions of breached accounts.

Cyber criminals are experts at cracking passwords, and our bad habits make it easy for them. The numbers are alarming – a projected $434 billion loss to online payment fraud globally between 2024 and 2027, with 90% of data leaks caused by stolen login details.

So, what’s the solution?

Password Managers for Small Businesses.

A password manager for small business generates and stores complex, unique passwords for each account. This means no more weak or reused passwords, just strong security across the board. Here’s how they can benefit your entire team:

  1. Enhanced Security: By ensuring every employee uses strong, unique passwords, you greatly reduce the risk of breaches. Password managers automatically generate and store these passwords, making it easy to maintain high security standards.
  2. Increased Productivity: With one-click logins and autofill features, employees save time logging into various systems and applications. This efficiency translates to more time spent on productive tasks and less on password management.
  3. Simplified Management: Password managers allow you to manage and monitor password usage across your team. You can ensure compliance with security policies and quickly update passwords if a breach occurs.
  4. Peace of Mind: Knowing that your business’s sensitive data is securely locked away gives you and your employees peace of mind. You can focus on running your business without worrying about password security.

A password manager simplifies life for everyone and protects your business. Want to know which one we recommend? Get in touch.

If your business falls victim to cybercrime and your customer’s data is leaked, it won’t just be your productivity and revenue that take a hit, your reputation and client trust will also be damaged. If your clients don’t feel like they can trust you, they will choose to spend their money elsewhere.

Our newest video discussed how to prevent cybercrime from losing you customers. Watch it here:

If you’re interested in finding out more, book a 15 minute, no obligation call with us at

Here’s an app that does all the hard work for you. If you every need to create a visually appealing report, presentation, or newsletter, check out Microsoft Sway. It is a powerful tool that is easy to use for non-designers.

We’ve created this short video to explain it’s capabilities. Watch it here:

If you’re interested in finding out more about Microsoft Sway, or any other Microsoft 365 app, book a 15 minute, no obligation call with us at


Effectively managing projects can be a major headache when you don’t have the right tools. Microsoft Planner is a powerful tool that makes managing your team easy. It easily integrates with other Microsoft 365 apps, and it is automatically included in most subscriptions. We’ve created this short video to show you some of its benefits. Watch it here:

If you’re interested in finding out more about Microsoft Planner, or any other Microsoft 365 app, book a 15 minute, no obligation call with us at

One struggle that we often see businesses facing is accurately budgeting for their technology. While budgeting for your software can be a little more complicated, budgeting for your hardware can be done quite easily. We’ve created this short video that will walk you through 5 key components that you need to consider when budgeting for your hardware.  Watch it here:

If you’re interested in finding out more about budgeting for your technology, book a free 15 minute, no obligation call with us at

By now, I’m sure you have heard us talk about the importance of using a password manager in your business. The benefits to security and productivity are undeniable. One question we are often asked is whether using a password manager comes with any risks? We’ve created this short video to answer just this question. Watch it here:

Looking for a password manager recommendation? Book a 15 minute, no obligation call with us at

Is Windows painfully slow to start up for you every single morning? This can be very frustrating and can make it difficult to feel like you are starting your day productively.

A slow start up is often due to too much software launching automatically. This video will walk you through how to adjust your settings to stop unnecessary software from automatically launching when you start up your computer. Watch it here:

If you need any assistance, feel free to book a 15 minute, no obligation call with us at